Privacy policy
Effective Date: August 14, 2026
At nestauraliving.com, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
By accessing or using nestauraliving.com, you agree to the practices described in this Privacy Policy.
1. About Our Business
Website: nestauraliving.com
Email: nestauraliving786@gmail.com
Phone: 9734836062
Business Category: Home and Garden
Business Address: Bainan, Mirpara, Bainan, Bagnan, Howrah, West Bengal
PIN Code: 711303
GST No.: 19AOAPJ7300L1ZY
We operate an online store offering Home and Garden products to customers. We take reasonable steps to ensure that information shared with us is handled responsibly.
2. Information We Collect
When you visit our website or purchase products from us, we may collect certain information.
Personal Information
Depending on your interaction with our website, we may collect:
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Full name
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Billing address
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Shipping address
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Email address
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Mobile or telephone number
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Payment-related information
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Order details
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Product preferences
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Customer support communications
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Information you voluntarily provide through forms or messages
We only request information that is reasonably necessary to process your orders, provide services, communicate with you, and improve your shopping experience.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, such as:
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IP address
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Browser type
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Device type
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Operating system
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Website pages visited
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Time spent on pages
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Referring website
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General usage and interaction information
This information helps us understand how visitors use our website and improve its functionality.
3. How We Use Your Information
We may use collected information for legitimate business purposes, including:
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Processing and delivering your orders.
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Confirming orders and payments.
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Contacting you regarding your purchase.
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Providing customer support.
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Managing returns, refunds, cancellations, and exchanges.
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Sending important service-related notifications.
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Improving our website, products, and services.
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Preventing fraudulent or unauthorized transactions.
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Maintaining business and transaction records.
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Complying with applicable laws and legal requirements.
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Sending promotional communications where permitted and appropriate.
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Understanding customer preferences and website usage.
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Improving our marketing and advertising activities.
We do not intend to use your personal information for purposes unrelated to our business activities without an appropriate legal basis or your permission where required.
4. Payment Information
When you make a purchase, payments may be processed through third-party payment providers.
Depending on the payment method you select, you may be required to provide payment information such as card, banking, UPI, or other payment details.
We generally do not need to store your complete payment credentials on our own systems. Payment information may be processed directly by the applicable payment service provider according to its own privacy and security practices.
Customers should review the privacy policy of the relevant payment provider before completing a transaction.
5. Cash on Delivery
If Cash on Delivery is available for your order, we may collect information necessary to verify and deliver the order, including your name, phone number, and delivery address.
We may contact you by phone, SMS, WhatsApp, or other appropriate communication methods to confirm your Cash on Delivery order and facilitate successful delivery.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites remember preferences, understand visitor activity, maintain shopping-cart functionality, and improve user experience.
We may use cookies for purposes such as:
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Website functionality
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Shopping cart operation
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Login or session management
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Analytics
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Performance monitoring
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Marketing and advertising
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Remembering user preferences
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.
7. Analytics and Website Performance
We may use analytics and similar technologies to understand how visitors interact with our website.
This information may help us determine which pages are useful, identify technical problems, understand visitor behavior, and improve website performance.
Analytics information is generally used in aggregated or statistical form where possible.
8. Marketing and Advertising
We may use advertising and marketing services to promote our products.
These services may use cookies, pixels, tags, or similar technologies to measure advertising performance and display relevant advertisements.
For example, advertising platforms may receive limited information about website interactions, depending on the tools installed on our website and the platform's own policies.
We do not sell your personal information simply for the purpose of allowing third parties to market unrelated products directly to you.
9. Sharing of Information
We may share necessary information with trusted service providers who help us operate our business.
These may include:
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Payment processors
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Courier and delivery companies
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Logistics providers
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Website and hosting providers
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Shopify or other e-commerce technology providers
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Analytics providers
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Marketing and advertising service providers
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Customer support providers
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Professional advisers
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Government or regulatory authorities when legally required
We share only information that is reasonably necessary for the relevant service or legal requirement.
We do not intend to sell or rent your personal information to third parties for their independent commercial use.
10. Order and Delivery Information
To deliver your purchase, we may provide the necessary information to our shipping and logistics partners.
This can include:
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Customer name
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Delivery address
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Mobile number
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Order reference
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Product/order details necessary for fulfillment
Delivery partners may use this information only as necessary to perform delivery-related services.
11. Customer Communications
We may contact you using the contact information you provide.
Communications may include:
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Order confirmation
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Payment confirmation
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Shipping updates
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Delivery information
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Cancellation information
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Refund information
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Customer support responses
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Important changes to our services
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Promotional offers, where permitted
If you receive promotional messages and no longer wish to receive them, you may contact us and request to opt out, subject to legally required communications.
12. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
Customers should also take reasonable steps to protect their own account credentials and devices.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, tax, dispute resolution, fraud prevention, and legal compliance.
The length of time information is retained may depend on the type of information and applicable legal requirements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.
14. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information.
These may include the ability to:
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Request information about personal data we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain information.
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Withdraw consent where processing is based on consent.
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Opt out of certain promotional communications.
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Ask questions about how your information is used.
Some requests may be subject to legal or operational limitations. For example, we may need to retain certain transaction information to comply with tax, accounting, fraud prevention, or legal obligations.
To make a privacy-related request, contact us using the details provided below.
15. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us so that we can review the matter and take appropriate action.
16. Third-Party Websites
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.
Once you leave our website, the privacy practices of the third party may apply.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
17. Fraud Prevention and Legal Compliance
We may use personal information to identify, investigate, and prevent fraudulent, unauthorized, or suspicious activity.
We may also disclose information where we reasonably believe disclosure is necessary to:
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Comply with applicable law.
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Respond to lawful requests.
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Protect our legal rights.
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Protect customers or other individuals.
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Investigate suspected fraud or abuse.
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Enforce our terms and policies.
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Protect the security of our website and business.
18. Business Transfers
If our business undergoes a merger, acquisition, restructuring, sale, or transfer of assets, customer information may be transferred as part of that transaction, subject to applicable laws and appropriate safeguards.
Any successor business may be required to continue protecting personal information in accordance with applicable privacy obligations.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.
When we make changes, we may update the effective date shown at the top of this page.
We encourage customers to periodically review this Privacy Policy to remain informed about how information is handled.
20. Accuracy of Information
Customers are responsible for providing accurate and current information when placing an order or contacting us.
Providing an incorrect name, phone number, email address, or shipping address may result in delivery problems, communication delays, or other issues.
If you discover that information you provided is incorrect, please contact us as soon as possible.
21. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
nestauraliving.com
Email: nestauraliving786@gmail.com
Phone: 9734836062
Address: Bainan, Mirpara, Bainan, Bagnan, Howrah, West Bengal – 711303
Business Category: Home and Garden
GST No.: 19AOAPJ7300L1ZY
We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate period.
22. Consent
By using nestauraliving.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
If you do not agree with this Privacy Policy, you should discontinue use of the website and contact us if you have questions about your personal information.
Last Updated: August 14, 2026