Terms & Conditions

Website: nestauraliving.com
Email: nestauraliving786@gmail.com
Phone: 9734836062
Business Category: Home & Garden
Business Address: Bainan, Mirpara, Bainan, Bagnan, Howrah, West Bengal – 711303
GST No.: 19AOAPJ7300L1ZY

Last Updated: August 14, 2026

Welcome to NestauraLiving. These Terms & Conditions govern your access to and use of nestauraliving.com, including browsing our website, purchasing products, placing orders, and using any services provided through the website.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase products from us.

1. About NestauraLiving

NestauraLiving is an online Home & Garden store offering products intended to enhance everyday living, home organization, décor, utility, comfort, and outdoor or garden spaces.

We reserve the right to update our product range, pricing, availability, website features, and policies whenever necessary.

2. Eligibility to Use the Website

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide during registration or checkout is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not misuse, damage, interfere with, or attempt to gain unauthorized access to our website or systems.

If you are under the legal age required to enter into contracts in your jurisdiction, you should use the website only with the involvement and permission of a parent or legal guardian.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, and other information displayed on the website are accurate.

However, minor differences may occur because of:

  • Screen and display settings.

  • Lighting during product photography.

  • Manufacturing variations.

  • Packaging changes.

  • Product updates by manufacturers or suppliers.

Such minor differences do not necessarily indicate that the product is defective or materially different from its description.

Customers should carefully review the product information before placing an order.

4. Product Availability

All products are subject to availability.

Although we attempt to maintain accurate inventory information, occasionally a product may become unavailable after an order has been placed.

If an ordered product becomes unavailable, we may contact you regarding an alternative, refund the applicable amount, or cancel the affected order.

We reserve the right to limit the quantity of products that may be purchased by a customer or household.

5. Prices and Taxes

Product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate prices; however, pricing or typographical errors may occasionally occur.

If a significant pricing error is discovered after an order has been placed, we reserve the right to cancel the order and notify the customer.

Applicable taxes, including GST, will be handled according to applicable Indian laws and may be included in or added to the displayed price depending on the applicable pricing structure.

Our GST registration number is:

19AOAPJ7300L1ZY

6. Placing an Order

When you place an order through our website, you are making a request to purchase the selected products.

An order may be accepted, rejected, modified, or cancelled depending on product availability, pricing errors, payment verification, shipping limitations, or other legitimate business reasons.

Order confirmation does not necessarily guarantee fulfillment if an issue is subsequently identified.

We may contact you using the phone number or email address provided during checkout to verify order details where necessary.

7. Customer Information

You are responsible for providing accurate information during checkout, including:

  • Full name.

  • Mobile number.

  • Email address.

  • Complete delivery address.

  • PIN code.

  • Apartment, house, or landmark details where applicable.

NestauraLiving is not responsible for delivery delays, failed deliveries, additional charges, or returned shipments caused by incorrect or incomplete information provided by the customer.

8. Order Cancellation

Customers may request cancellation of an order before it has been processed or dispatched.

Once an order has been packed, shipped, or handed over to a logistics provider, cancellation may no longer be possible.

For Cash on Delivery orders, repeated refusal or non-acceptance of confirmed orders may result in restrictions on future COD purchases.

We reserve the right to cancel suspicious, fraudulent, duplicate, unusually large, or otherwise problematic orders.

9. Payment

We may provide different payment methods, including online payment and Cash on Delivery, depending on availability.

For online payments, customers must provide accurate payment information through the authorized payment interface.

We do not intentionally collect or store complete card, banking, or payment credentials on our website when such information is processed by third-party payment providers.

An order will generally be processed after successful payment confirmation where prepaid payment is selected.

10. Cash on Delivery

Where Cash on Delivery is available, the customer agrees to pay the complete order amount to the delivery partner at the time of delivery.

COD availability may depend on:

  • Delivery location.

  • Order value.

  • Product category.

  • Courier availability.

  • Previous order history.

  • Other operational factors.

We reserve the right to restrict or disable COD for specific orders, customers, products, or locations.

11. Shipping and Delivery

We aim to dispatch orders within the estimated processing period displayed on the website or communicated to the customer.

Delivery timelines are estimates and may be affected by:

  • Courier delays.

  • Weather conditions.

  • Natural disasters.

  • Transportation disruptions.

  • Public holidays.

  • Address-related issues.

  • Remote delivery locations.

  • Government restrictions.

  • High-volume periods.

  • Other circumstances outside our reasonable control.

Once an order has been handed over to the shipping carrier, delivery is also subject to the carrier's operational conditions.

12. Delivery Inspection

Customers are encouraged to inspect the package at the time of delivery where possible.

If the package appears severely damaged, opened, or tampered with, customers should document the condition and contact us promptly.

Photographs or videos of the package and product may be requested when investigating damage, missing items, or delivery-related complaints.

13. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our applicable Return & Refund Policy.

Products may be eligible for return or replacement only when they satisfy the conditions specified in that policy.

Certain products may be non-returnable because of hygiene, safety, usage, customization, consumable, or other legitimate restrictions.

Customers should review the applicable return conditions before purchasing.

14. Damaged or Defective Products

If you receive a product that appears damaged, defective, incomplete, or incorrect, contact us as soon as reasonably possible.

We may request:

  • Order number.

  • Photographs.

  • Unboxing video.

  • Product images.

  • Packaging images.

  • Description of the issue.

The submitted information may be used to verify the complaint and determine whether replacement, return, repair, or refund is appropriate.

A claim does not automatically guarantee a refund or replacement.

15. Warranty

If a product carries a manufacturer or seller warranty, the applicable warranty terms will be communicated on the relevant product page, invoice, packaging, or accompanying documentation.

Warranty coverage may exclude damage caused by misuse, accidental damage, unauthorized modification, improper installation, normal wear and tear, or failure to follow product instructions.

Where applicable, warranty claims may be subject to the manufacturer's warranty process.

16. Intellectual Property

All content appearing on nestauraliving.com, including but not limited to:

  • Logos.

  • Brand names.

  • Text.

  • Product descriptions.

  • Graphics.

  • Images.

  • Icons.

  • Website layout.

  • Design elements.

  • Videos.

  • Original promotional material.

may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our original website content without prior written permission.

Product names, trademarks, logos, or images belonging to third parties remain the property of their respective owners.

17. Prohibited Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to website systems.

  • Introduce viruses, malware, or harmful code.

  • Scrape or systematically copy website content without permission.

  • Interfere with website functionality.

  • Submit false or misleading information.

  • Use another person's payment or personal information without authorization.

  • Attempt fraudulent transactions.

  • Abuse promotional offers or discount codes.

  • Create multiple accounts to exploit offers or promotions.

We reserve the right to suspend or restrict access where misuse is suspected.

18. Promotions and Discount Offers

From time to time, NestauraLiving may provide discount codes, promotional campaigns, special offers, free shipping, or other incentives.

Promotional offers may have separate conditions, validity periods, product restrictions, minimum order values, or usage limits.

Unless specifically stated otherwise, promotional offers cannot be combined.

We reserve the right to withdraw, modify, or cancel an offer where necessary.

19. Third-Party Services

Our website may use third-party services such as:

  • Payment processors.

  • Shipping and logistics providers.

  • Analytics services.

  • Technology providers.

  • Marketing platforms.

Third-party services may have their own terms and privacy policies.

NestauraLiving is not responsible for the independent policies, practices, availability, or performance of third-party services.

20. Website Accuracy and Availability

We aim to keep our website operational and information accurate, but we do not guarantee that the website will always be:

  • Available without interruption.

  • Free from errors.

  • Completely secure.

  • Free from technical problems.

  • Completely accurate or current.

We may temporarily suspend or modify website functionality for maintenance, upgrades, security reasons, or operational requirements.

21. Limitation of Liability

To the maximum extent permitted by applicable law, NestauraLiving shall not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

Our liability concerning a particular product or transaction will generally be limited to the extent permitted by applicable law and the amount actually paid for the relevant product or order, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable Indian law.

22. Force Majeure

We shall not be considered responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, floods, fires, severe weather, pandemics, government restrictions, strikes, transportation disruptions, internet failures, supplier problems, courier disruptions, or other extraordinary events.

23. Privacy

Your use of our website may involve the collection and processing of information necessary to process orders, communicate with customers, provide services, improve our website, and comply with legal obligations.

Our handling of personal information is governed by our applicable Privacy Policy.

Customers should review the Privacy Policy before using our services.

24. Communication

By placing an order or contacting us, you agree that we may communicate with you regarding:

  • Order confirmations.

  • Shipping updates.

  • Delivery information.

  • Payment-related matters.

  • Returns and refunds.

  • Customer service.

  • Other information directly related to your transaction.

Where legally permitted and where appropriate consent has been provided, we may also send promotional communications.

You may contact us to request that promotional communications stop.

25. Fraud Prevention

We reserve the right to investigate transactions that appear suspicious or potentially fraudulent.

Where appropriate, we may:

  • Request additional information.

  • Delay order processing.

  • Cancel an order.

  • Restrict payment methods.

  • Restrict future purchases.

  • Report suspected fraudulent activity to relevant authorities where required or permitted by law.

26. User Reviews and Content

If customers submit reviews, feedback, photographs, comments, or other content, they agree that the content should be truthful, lawful, non-threatening, and free from third-party intellectual property violations.

We reserve the right to remove content that is offensive, misleading, fraudulent, unlawful, promotional spam, or otherwise inappropriate.

27. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised effective or updated date.

Your continued use of the website after changes are published constitutes acceptance of the revised terms, to the extent permitted by law.

28. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, orders, or these Terms shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter, subject to applicable law.

29. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue to remain effective.

30. Entire Agreement

These Terms & Conditions, together with applicable policies published on our website, constitute the terms governing your use of NestauraLiving and your purchases from us, subject to applicable law.

31. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, payments, returns, or other services, please contact us:

NestauraLiving
Website: nestauraliving.com
Email: nestauraliving786@gmail.com
Phone: 9734836062
Address: Bainan, Mirpara, Bainan, Bagnan, Howrah, West Bengal – 711303
Business Category: Home & Garden
GST No.: 19AOAPJ7300L1ZY

By using nestauraliving.com, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.